What makes Brandy Pendleton with Pendleton Heating & Cooling a good neighbor?  

The Good Neighbor Podcast recently welcomed Brandy Pendleton of Pendleton Heating & Cooling, bringing valuable insights into the world of residential HVAC services in Colorado Springs. This family-run business has made significant strides in the community since its founding in 2019, with a commitment to integrity that stands out in the industry. Brandy, who transitioned from education to entrepreneurship, shared the company's journey, services, and valuable tips for homeowners looking to maintain their heating and cooling systems effectively.

Pendleton Heating & Cooling serves a wide area around Colorado Springs, extending to Monument, Peyton, Elkhart, Woodland Park, Manitou Springs, and as far south as Fountain. Their comprehensive service offerings include maintenance, repairs, and installations for various systems including boilers, furnaces, mini-split systems, air conditioners, and heat pumps. They also provide indoor air quality systems, gas line services, and venting solutions—essentially covering all aspects of residential HVAC needs. This broad service area and comprehensive offering make them a one-stop solution for homeowners throughout the region.

The company's origin story reflects the entrepreneurial spirit that defines many successful small businesses. Brandy's husband brought nearly two decades of HVAC experience to the table, having worked his way up from building ductwork to comprehensive HVAC services. When the owners of his previous company decided to step away from the business, the Pendletons seized the opportunity to take over. Brandy made the significant decision to leave her teaching career to help build the business—a leap of faith that has paid off as they've successfully established themselves in the community despite launching just before the COVID-19 pandemic hit.

One of the most valuable aspects of Brandy's interview was her willingness to dispel common misconceptions about HVAC maintenance. The most prevalent myth she encounters is that furnace filters don't need frequent changing. She emphasized that filters should be replaced at least every three months, and even more frequently in homes with pets, excessive dust, or high traffic. Another important clarification involved filter MERV ratings—while many companies promote high MERV filters for allergy reduction, Brandy explained that these can be too restrictive, especially in Colorado's high-altitude environment with thinner air. These restrictive filters can overwork systems and potentially cause damage, making lower MERV filters with more frequent changes the better option for most homeowners.

The Pendleton business philosophy centers around education and honest service—values that clearly stem from Brandy's background as a teacher. Rather than pushing for new system sales, they focus on helping customers maintain their existing equipment to maximize its lifespan. Their official mission statement, "bringing integrity back to HVAC," reflects this approach through quality service, honest communication, and reasonable pricing. This customer-first mentality extends beyond business transactions as they actively seek opportunities to participate in community events and build relationships with local residents. For those interested in learning more about Pendleton Heating & Cooling, they maintain an active presence on Facebook and Instagram, have a comprehensive website at pendletonheating.com, and can be reached by phone or text at 719-219-2190.

To learn more about Pendleton Heating & Cooling go to: 

https://www.pendletonheating.com/

Pendleton Heating & Cooling

719-219-2190