What makes Jessica Thompson with The Electric Way a good neighbor?  

Trust is essential in the world of home improvement, and when it comes to electrical services, it’s even more critical. This is exactly what Jessica Thompson, co-owner of The Electric Way, emphasizes during her conversation on the Good Neighbor Podcast. Founded over a decade ago, The Electric Way prides itself on not just providing electrical services, but doing so in a manner that promotes trust and lasting relationships. With Jessica’s family at the core of the business, the company embodies shared values of integrity and a commitment to community service.

One misconception that Jessica addresses is the prevalent belief that hiring an electrician has to be a daunting and costly experience. Many people worry about horror stories they have heard—especially the ones about companies using scare tactics to coerce homeowners into unnecessary electrical repairs or upgrades. Jessica reassures listeners that a responsible contractor will provide clear communication, transparent pricing, and honest advice. She stresses the importance of gathering multiple opinions on big jobs to avoid being taken advantage of. This approach not only empowers homeowners but also creates space for informed decisions in what can often be an overwhelming market.

The Electric Way primarily serves homeowners in Colorado Springs and neighboring areas, focusing on building long-term relationships with clients. Nearly 90% of their customers return for repeat services, which speaks volumes about their commitment to quality and service delivery. A huge part of their success lies in cultivating genuine relationships; Jessica and her team work tirelessly to ensure that every interaction leaves clients feeling valued and respected. After all, when homeowners see their electrician as a neighbor, they're more likely to trust their expertise and choose them again.

Beyond the technical aspects of electrical services, Jessica shares how the COVID-19 pandemic impacted their operations. Being classified as essential workers, The Electric Way continued its services during lockdowns. However, this presented challenges that forced them to rethink their strategy and adapt to new norms. The experience taught Jessica invaluable lessons about resilience and flexibility in both business and personal life. Like many others, she reflects on how this period clarified what truly matters—strong connections and serving the community with care.

In summary, Jessica underscores the foundational element of free estimates and consultations. The Electric Way is always open to answering questions, regardless of whether clients choose their service. This open-door policy fosters trust and helps demystify the sometimes-intimidating world of electrical work. For listeners looking for more information or seeking help with electrical needs, they can easily access Jessica’s services through the Electric Way website or by phone. As the conversation wraps up, Jessica emphasizes the importance of community, reiterating that people are always welcome to reach out, even just for advice.

As we continue to support local businesses, it's essential to recognize the backyard resources we have and understand their commitment to quality and transparency in home improvement services. The Electric Way stands as a prime example of a local business that values relationship-building alongside craftsmanship, proving that when customers feel safe and informed, they can make the best decisions for their homes.

To learn more about The Electric Way go to: 

https://theelectricway.com/

The Electric Way

719-231-7249