What makes Brad May with JM Auto Repair a good neighbor?  

The automotive repair industry often suffers from a bad reputation due to misconceptions about the motivations and trustworthiness of mechanics. In our latest podcast episode, we chatted with Brad May of JM Auto Repair, a well-established auto repair shop in Colorado Springs that has been serving the community for over three decades. In our engaging conversation, Brad not only shared insight into his business but also revealed his extraordinary life journey, which includes overcoming homelessness and fighting through life’s challenges to achieving success in the automotive industry.

The conversation began with an enlightening look at the history of JM Auto Repair. As Brad explained, the shop has been a pillar in the Colorado Springs community since it was established in 1991. After acquiring the shop in 2023, Brad has continued the legacy of providing honest, transparent auto repair services. With over 50 years of combined experience, the team at JM Auto Repair focuses on delivering quality service that restores trust between mechanics and customers.

Brad’s journey into the auto repair business is as fascinating as it is inspiring. He shared how, at a young age, he started sweeping floors at his father’s mechanic shop, a role he never envisioned turning into a lifelong career. His initial interest in the automotive world blossomed into a full-fledged career as he found himself lured back after exploring work in various dealerships and independent shops. This rich background gives Brad a unique perspective on the inner workings of both the automotive industry and customer service, which he now applies at his own shop.

Addressing the common myths about auto repair facilities, Brad opened up about the prevailing notion that mechanics are simply out to make a quick buck at the expense of their customers. He emphasized that while some shops may engage in unethical practices, JM Auto Repair strives to build lasting relationships by promoting transparency and educating customers about their vehicles. By dismantling this stigma, Brad hopes to foster trust in his community, allowing people to feel comfortable and supported when they need help with their vehicles.

Targeting primarily domestic and Asian vehicles, JM Auto Repair specializes in services ranging from engine repairs to electrical diagnostics. Brad notes that they can even tackle older vehicles and custom issues, showing their dedication to serving a wide range of clientele. Additionally, his team of skilled technicians demonstrates a commitment to both customer satisfaction and technical proficiency.

As we veered away from the topic of auto repair, Brad shared his passion for hiking and cooking. He spoke fondly about embarking on annual hiking trips with his wife and spending quality family time with their son, bonding over video games. It is clear that despite his busy schedule as a business owner, Brad values the time he dedicates to family and personal interests, which helps keep him grounded.

Of particular interest was Brad’s candid discussion of hardships he faced, including a period of homelessness during his teenage years and a challenging stint after taking a risk on a failing business. These experiences taught him resilience and the importance of hard work; instilling lessons about adaptability that continue to inform his approach to owning JM Auto Repair.

To close our conversation, Brad left listeners with a call to action: support local businesses that genuinely care about their community. At JM Auto Repair, the goal is not merely profitability but building trust through honest services that prolong the life of customers' vehicles. You can find JM Auto Repair on Facebook or visit their website at jmautorepair.net, ensuring you hit the right domain to get the assistance you need.

This episode is packed with rich narratives and valuable insights, reminding us that behind every local business is a human story worth sharing. Whether you're in need of auto repairs or simply curious about the industry, Brad May's story is one to listen to, reflecting the resilience and dedication found in small businesses today.

To learn more about JM Auto Repair go to: 

https://www.jmautorepair.net/

JM Auto Repair

719-548-0555